Privacy Policy
Welcome to aftergrowag.com (the “Website”). This Privacy Policy describes how After Grow® (“After Grow”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit or make a purchase from the Website.
1) Information We Collect
Information you provide
- Account & Order Data: name, billing and shipping address, email, phone, order details, returns, and communications.
- Payment Data: payment method and transaction details (processed by our payment processors; we do not store full card numbers).
- Support Messages: information you send to admin@aftergrowag.com.
Information collected automatically
- Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
- Cookies and similar technologies: identifiers that help us remember your preferences, maintain your session, and measure site performance. See Cookies & Tracking.
2) How We Use Your Information
- To provide, operate, and improve the Website and our services.
- To process orders, payments, returns, and exchanges.
- To communicate with you about your account, orders, and support requests.
- To personalize your experience (e.g., recommendations) and perform analytics.
- To send marketing communications (with your consent where required). You can opt out at any time via the unsubscribe link or by emailing admin@aftergrowag.com.
- To detect, prevent, and address fraud, security, or technical issues, and to comply with legal obligations.
3) Legal Bases for Processing (EEA/UK)
If you are in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data under the following legal bases:
- Contract: to fulfill our contract with you (e.g., process orders and provide customer service).
- Legitimate Interests: to improve the Website, prevent fraud, and personalize services (balanced against your rights).
- Consent: for placing non-essential cookies and sending marketing communications where required by law.
- Legal Obligation: to comply with applicable laws (e.g., tax and accounting).
6) Data Retention
We retain personal information for as long as necessary to fulfill the purposes set out in this Policy, including to comply with legal, accounting, or reporting requirements. Retention periods vary based on the type of data and our legal obligations.
7) International Transfers
Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect your information when it is transferred internationally.
8) Your Privacy Rights
EEA/UK residents
You may have the right to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. You also have the right to withdraw consent where processing is based on consent. To exercise your rights, contact us at admin@aftergrowag.com.
California residents (CCPA/CPRA)
If you are a California resident, you have the right to request access to, correction of, or deletion of your personal information; to know what personal information we collect, use, and disclose; to opt out of “selling” or “sharing” (as defined by California law) of personal information; and to not be discriminated against for exercising your rights. To submit a request or opt-out, contact admin@aftergrowag.com.
We do not sell personal information. We may share limited data with service providers for business purposes as described in this Policy.
Marketing communications
You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at admin@aftergrowag.com.
9) Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10) Children’s Privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete such information.
11) Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective date” and will be effective as soon as it is accessible. We encourage you to review this Policy periodically.
12) Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
After Grow®Email: admin@aftergrowag.com
Address: 5300 East Concours St., Ontario, CA 91764, US
If this Policy is provided in multiple languages and there is a discrepancy, the English version controls.