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Terms and Conditions

Welcome to aftergrowag.com. These Terms and Conditions govern your use of this Website. By accessing this Website and/or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, do not use or access this Website.

Last updated: August 22, 2025

Definitions

  • “Conditions” means these Terms and Conditions, including any Special Conditions.
  • “Product” means any item displayed for sale on the Website.
  • “Product Description” means the section of the Website where specific terms and conditions in respect of an individual Product are provided.
  • “Special Conditions” means the additional terms and conditions specified in the Product Description.
  • “Users” means all users of the Website collectively.
  • “Personal Information” means the details you provide upon registration.
  • “We/Us” means After Grow plc.
  • “Website” means the website located at aftergrowag.com or any subsequent URL which may replace it.
  • “Cookies” means small text files placed on your computer’s hard drive to store information about your shopping session and to identify your device.
  • “You” means a user of this Website.

Use of the Website

Access

Your access to this Website is provided in accordance with these Conditions. Any orders placed must comply fully with these Conditions.

Registration

You warrant that:

  • The Personal Information you provide when registering as a customer is true, accurate, current, and complete in all respects; and
  • You will notify us immediately of any changes to your Personal Information by contacting us via email.

You agree not to impersonate any other person or entity, nor use a false name or a name you are not authorized to use.

Indemnity

You agree to fully indemnify, defend, and hold us (including our officers, directors, employees, agents, and suppliers) harmless immediately upon demand, from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from any breach of the Conditions by you, or any other liabilities arising from your use of this Website, including any access by others using your shopping account and/or Personal Information.

Our Rights

We reserve the right to:

  1. Modify or withdraw, temporarily or permanently, this Website (or any part of it) with or without notice. You confirm that we shall not be liable to you or any third party for such modifications or withdrawal.
  2. Change these Conditions from time to time. Continued use of the Website following such changes will be deemed your acceptance of the revised Conditions. It is your responsibility to check regularly for updates. If you do not agree to any changes, you must stop using the Website immediately.

Recommendations

When using our Website, you may see product recommendations based on your past purchases, top sellers, ratings, and recently viewed products. These recommendations are tailored to your interests and may change as you continue to browse or make purchases.

We take reasonable care to ensure that recommendations are relevant and accurate at the time they are made, but details (such as prices) may change without notice.

Privacy

We treat all your Personal Information as confidential and store it on secure servers. We comply fully with applicable US Data Protection and consumer legislation.

When shopping on this Website, we may collect Personal Information such as your name, email address, billing and delivery addresses, telephone number, and product selections. This information is used for purposes including:

  • Processing your orders;
  • Improving our Website and services;
  • Serving content and advertisements;
  • Administering the Website;
  • Notifying you (with your consent) about products and special offers of interest.

You may opt out of promotional communications at any time by following the “unsubscribe” instructions included in our emails.

We may disclose your information to other businesses within the After Grow® group or to trusted third parties for the purpose of order processing. We will not share your details with companies outside this group for marketing purposes.

We may also disclose Personal Information if required by law enforcement or government authorities investigating illegal activities.

Purchase of Products

Orders

We will take all reasonable care to keep order and payment details secure. However, unless caused by our negligence, we are not liable for losses arising from unauthorized access by a third party.

Contract Creation

The steps required to create a binding contract between you and us are as follows:

  1. You place your order on the Website by pressing the “Confirm Order” button at checkout.
  2. We send you an order confirmation email with details of the products ordered.
  3. Once your items are dispatched, we send you a dispatch confirmation email.

An order may not be accepted if:

  • The product is out of stock;
  • We cannot obtain payment authorization;
  • There is a pricing or product description error;
  • You do not meet the eligibility criteria set out in these Terms.

Contracts are concluded in English.

Product Descriptions

All Products are sold subject to their Product Descriptions, which may include terms regarding estimated delivery, warranties, after-sales services, and guarantees.

We make every effort to ensure product details and prices are correct at the time they are entered. However, information may not always reflect the exact status at the time of your order. Prices are confirmed only upon acceptance of your order.

Guarantees

14-Day Money Back Guarantee

You may return any product within 14 days of receipt for a full refund, provided the items are in good condition. Please contact us first to obtain the return address.

One-Year Free Care Guarantee

If any manufacturing fault occurs within one year of purchase, we will exchange the product free of charge. Please contact us first to confirm the fault and provide the anti-counterfeiting code.

After Grow® Discount Coupons and Promotional Gifts

  • Discount coupons can be redeemed for any goods on aftergrowag.com.
  • Coupons cannot be exchanged for cash.
  • If you return goods purchased using a coupon, we will refund the balance you paid (excluding the coupon value).
  • From time to time, we may organize promotional activities, including discount coupons or gifts, through our Website or social networks. Join our mailing list to receive the latest offers.